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Demo Franchise - petronas

241, Petronas Twin Tower, 405, Persiaran Petronas, Kuala Lumpur City Centre, 50088 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Kuala Lumpur · Central · Manager: Daniel
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Demo mode: using Google Places API.
Full review history, reply status, and reply posting require Google Business Profile API access. The Places API only returns a small public sample of reviews per location.
Rating
3.1
Public reviews
36
Visible reviews
5
From Places API sample
Negative visible
4

Sentiment breakdown

Based on the 5 reviews visible right now.

Positive1 (20%)
Neutral0 (0%)
Negative4 (80%)

Recent negative reviews

Demo Franchise - petronas
Aleksandr D
★★★★★
1.0
NegativeNeeds reply

They sell fake SIM cards. I bought DIGI SIM visited DIGI office as it’s not possible to register remote and they told me that SIM card I bought is already activated and I have to go back and ask for replacement. So don’t waist your time don’t buy SIM cards in 7-eleven. Better to go direct to the office witch you will have to do with DIGI anyway for activation.

2 years ago
Suggested reply (demo)

Hi Aleksandr, we're truly sorry your visit to Demo Franchise - petronas fell short of what we aim for. Your feedback matters and we'd like the chance to make this right — please reach out to our Kuala Lumpur store manager directly so we can look into what happened. Thank you for letting us know.

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Demo Franchise - petronas
Alvaro Rico
★★★★★
1.0
NegativeNeeds reply

Yesterday 25/07/24 around 18:00 hours we bought two SIM cards to have internet, the two people who attended us, a young and slim guy and a guy between 30/40 years not so slim, charged us 35RM instead of 12RM which is what it really costs the internet plan of 7 days, when we asked for the ticket they did not want to give it to us, it is unfortunate that a chain like seven eleven has people like this working that defraud their customers.

a year ago
Suggested reply (demo)

Hi Alvaro, we're truly sorry your visit to Demo Franchise - petronas fell short of what we aim for. Your feedback matters and we'd like the chance to make this right — please reach out to our Kuala Lumpur store manager directly so we can look into what happened. Thank you for letting us know.

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Demo Franchise - petronas
Ricardo Peter
★★★★★
1.0
NegativeNeeds reply

Bought a sim card with supposed flat rate for one month for 45myr and Turned out just 1gb. No good looking after tourists. Very sad

2 years ago
Suggested reply (demo)

Hi Ricardo, we're truly sorry your visit to Demo Franchise - petronas fell short of what we aim for. Your feedback matters and we'd like the chance to make this right — please reach out to our Kuala Lumpur store manager directly so we can look into what happened. Thank you for letting us know.

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Demo Franchise - petronas
T S
★★★★★
1.0
NegativeNeeds reply

There are 3 people working refilling shelves and only one making food, drinks and taking payments

a year ago
Suggested reply (demo)

Hi T, we're truly sorry your visit to Demo Franchise - petronas fell short of what we aim for. Your feedback matters and we'd like the chance to make this right — please reach out to our Kuala Lumpur store manager directly so we can look into what happened. Thank you for letting us know.

Open in Google Maps ↗

All visible reviews

Demo Franchise - petronas
Aleksandr D
★★★★★
1.0
NegativeNeeds reply

They sell fake SIM cards. I bought DIGI SIM visited DIGI office as it’s not possible to register remote and they told me that SIM card I bought is already activated and I have to go back and ask for replacement. So don’t waist your time don’t buy SIM cards in 7-eleven. Better to go direct to the office witch you will have to do with DIGI anyway for activation.

2 years ago
Suggested reply (demo)

Hi Aleksandr, we're truly sorry your visit to Demo Franchise - petronas fell short of what we aim for. Your feedback matters and we'd like the chance to make this right — please reach out to our Kuala Lumpur store manager directly so we can look into what happened. Thank you for letting us know.

Open in Google Maps ↗
Demo Franchise - petronas
Alvaro Rico
★★★★★
1.0
NegativeNeeds reply

Yesterday 25/07/24 around 18:00 hours we bought two SIM cards to have internet, the two people who attended us, a young and slim guy and a guy between 30/40 years not so slim, charged us 35RM instead of 12RM which is what it really costs the internet plan of 7 days, when we asked for the ticket they did not want to give it to us, it is unfortunate that a chain like seven eleven has people like this working that defraud their customers.

a year ago
Suggested reply (demo)

Hi Alvaro, we're truly sorry your visit to Demo Franchise - petronas fell short of what we aim for. Your feedback matters and we'd like the chance to make this right — please reach out to our Kuala Lumpur store manager directly so we can look into what happened. Thank you for letting us know.

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Demo Franchise - petronas
Louhan Mike
★★★★★
5.0
PositiveReplied

I buy here all the time there friendly to me, the nice thing here even there busy and crowded due to mall location there patience is quit amazing even some customers are mean. Hope some must understand that they do there best let's be appreciative on that so far so good

3 years ago
Suggested reply (demo)

Hi Louhan, thank you so much for the kind words! We're delighted you enjoyed your visit to Demo Franchise - petronas and we'll be sure to share this with the team. We hope to welcome you back to our Kuala Lumpur branch very soon.

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Demo Franchise - petronas
Ricardo Peter
★★★★★
1.0
NegativeNeeds reply

Bought a sim card with supposed flat rate for one month for 45myr and Turned out just 1gb. No good looking after tourists. Very sad

2 years ago
Suggested reply (demo)

Hi Ricardo, we're truly sorry your visit to Demo Franchise - petronas fell short of what we aim for. Your feedback matters and we'd like the chance to make this right — please reach out to our Kuala Lumpur store manager directly so we can look into what happened. Thank you for letting us know.

Open in Google Maps ↗
Demo Franchise - petronas
T S
★★★★★
1.0
NegativeNeeds reply

There are 3 people working refilling shelves and only one making food, drinks and taking payments

a year ago
Suggested reply (demo)

Hi T, we're truly sorry your visit to Demo Franchise - petronas fell short of what we aim for. Your feedback matters and we'd like the chance to make this right — please reach out to our Kuala Lumpur store manager directly so we can look into what happened. Thank you for letting us know.

Open in Google Maps ↗